Susan Murphy Biography

Susan Murphy is an organizational and business consultant with more than 25 years of practical experience in senior leadership. She has worked with more than 200 commercial and healthcare groups domestically and internationally. U.S. Army, Bank of America, NBC, and the American Hospital Association are a few of her clientele. With a background that spans corporate leadership, academia, and management consulting, Susan offers a diverse range of experience. She has held executive positions in two Fortune 500 companies, served as a member of the graduate faculty at the University of San Francisco, and has 20 years of experience providing corporate-wide, global management consulting to various sectors. Dr. Murphy is an expert in change management, performance management, customer service, gender and generational differences, leadership and team development, and change management. In 1994, she published Quantitative Approaches to Management. The Company of Women: Turning Workplace Conflict Into Powerful Alliances, which she co-authored with Pat Heim, has been highlighted on "Good Morning, America," Time, U.S.A.Today.com, and the BBC. Susan is renowned for her sage advice and humor. She mixes theory, research, and personal experience. Her amusing demeanor and practical methods have won her admirers domestically and abroad. She has a B.S. from Vanderbilt University, an MBA from Pepperdine University, an M.A. in O.D., and a Ph.D. in Organizational Systems from The Fielding Graduate Institute.

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