Tema Frank Biography

Tema Frank, a pioneer in digital marketing and customer experience, created Web Mystery Shoppers International in 2001, the world's first omnichannel customer service testing organization. Before social media existed, she made a panel of 75,000 internet and customer service testers using social media strategies. She is the host of the Frank Reactions Podcast on Customer Experience and the author of the most recent best-selling book, PeopleShock: The Path To Profits When Customers Rule, which was a finalist for the Best Book Award in Business in 2016. Governments, non-profit organizations, and Fortune 500 firms like Bank of America and Expedia have all been among her clientele. In addition, Tema works abroad as a speaker, teacher, and consultant.

As a renowned expert and highly sought-after speaker, Tema Frank's expertise is in high demand. To book Tema Frank for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Tema Frank's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Tema Frank's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Tema Frank for your next speaking engagement.