Stephen Bird Biography

Stephen Bird is the Global Consumer Banking Chief Executive Officer. His worldwide duties encompass all Consumer and Commercial Banking operations in 19 countries, including Retail Banking and Wealth Management, Credit Cards, Mortgages, and Business Operations and Technology. He is on the Citi Operating Committee. Bird was formerly the CEO of Asia Pacific, overseeing all of Citi's consumer and institutional businesses across 17 nations in the area. As CEO, he positioned Citi as Asia's top bank, pioneered digital technologies, and drove Citi's Chinese development. Citi set up a joint venture with Orient Securities in China, was the first global bank to offer sole-branded credit cards, and was one of the first international banks to build a branch in the Shanghai Free Trade Zone. Citi was crowned "Best Bank in Asia" by FinanceAsia for six straight years during his tenure. He was the joint CEO of Citi Asia Pacific with responsibility for North Asia from 2009 to 2012. He was the Head of Consumer Banking in Asia Pacific from 2006 to 2008, and he spent four years as the CEO of Credit Cards and Consumer Finance at Citi Japan. He formerly served as Citi Latin America's Head of Operations Technology, overseeing Citi's operations in 23 countries. Bird joined Citi in Singapore in 1998 as the Asia Pacific Head of Operations Technology. He was effective in developing Citi's technology and operational capabilities to provide exceptional customer service as well as market-leading Internet and mobile capabilities. Citi's award-winning e-commerce capabilities continue to be recognized by customers and the industry. Bird formerly held top managerial positions in the United Kingdom at GE Capital and British Steel. Before becoming Director of U.K. Operations at GE Capital, Bird built its Six Sigma program and established a client-focused and continuous improvement culture in GE Capital Fleet Services. He received GE's "Pinnacle Award" for his pioneering efforts in developing joint commercial ventures amongst GE Capital's various companies addressing the financial needs of the automotive sector in the United Kingdom. Bird attended Citi's Chairman's Executive Forum as well as GE's European Advanced Leadership program. He is also a member of the Asia Society's Board of Trustees and the US-China Business Council. He is a graduate as well as an Honorary Fellow of University College Cardiff.

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