Tom Spitale Speaker & Booking Information
Customer Relationship Management Expert
Category: Business Speakers
Speaker’s Fee Range: $10,000 - $20,000
Travels From: Tampa, FL, USA
About Tom Spitale
Tom Spitale Biography
Tom Spitale is passionate about assisting businesses in using customer-centric ideas to address their particular competitive challenges. He has assisted some of the top businesses in the world in transitioning from being centered on their goods to being centered on their customers. Tom is a skilled facilitator who has worked with firms in the healthcare, financial services, direct marketing, high technology, manufacturing, and distribution industries all over the world. His area of expertise is assisting businesses in exceeding typical profit margins by outperforming the competition in addressing consumer requirements. Tom has contributed to the creation of a top-notch collection of tools and tactics for formulating, evaluating, and promoting plans at businesses employing customer-centric technology. Tom is one of the most knowledgeable consultants in the field of customer relationship management. Tom formerly held the positions of Senior Consultant and Principal at Peppers and Rogers Group before joining Impact Planning Group. He formerly held top marketing positions at Sam's Club and GE Capital. Tom earned a Bachelor of Science in Marketing from the University of Akron in 1985. He resides in Tampa, Florida, with his family. Tom is an enthusiastic golfer in addition to his love for his job and family.
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