Susan O'Malley Biography

As the first female president of a major sports organization, Susan O'Malley is a trailblazer in business and athletics. She knows what it takes to lead in a challenging professional setting and how to build a company from the ground up. O'Malley worked as an intern with the Washington Bullets (now the Wizards) and the Washington Capitals before joining Washington Sports and Entertainment in 1986. Since then, she and WSE have risen to the top of the sports business sector because of her innovative business concepts and proactive customer service style. Throughout her talks, Susan O'Malley uses experiences and lessons from her life of unmatched achievement to discuss leadership and succeeding in a male-dominated sector. She delivers insider information about entertainment, hockey, and basketball while outlining seven influential "rules" for leadership and life in captivating and uplifting presentations. O'Malley is only represented by Leading Authorities speaking bureau and is charming, intelligent, funny, and sincere. Her engaging anecdotes, self-described "folksy" manner, warm sense of humor, and quick wit make her teachings memorable and an immediate hit with audiences. She provides her audience with a wealth of entertainment, inspiration, and valuable insights for their lives and organizations—a Sports First. During hard times, O'Malley joined Washington Sports and Entertainment. Her leadership helped the business increase both its winning rate and bottom line. The team had the biggest gain in ticket sales in the history of an NBA franchise in her first season managing off-court operations. Including the year after the 1977–1978 Championship season, the club also had the most incredible season ticket renewal rate ever for the franchise. Over 21.2 million people entered the Verizon Center in Washington, DC, thanks partly to O'Malley's magic. The Wizards franchise recorded 14 sellouts during the 2005–2006 season, averaging over 17,000 spectators per game on their way to their second straight trip to the NBA playoffs. She also developed ground-breaking customer service and marketing strategies that are still used today—Achieving one's life goals. Her mother encouraged O'Malley to pursue her career ambitions from an early age. She prepared a report in elementary school in which she stated her desire to own a sports franchise. Her teacher labeled the objective " unrealistic, " but O'Malley remained unconvinced. O'Malley's life and career have served as role models for women who aspire to enter fields that are predominately male, thanks to family support and solid female inspirations. Her message is informed by her upbringing and the leadership skills she acquired over her extraordinary career. O'Malley paved the way for herself and others because of her skills in relating to workers, changing organizational culture, and recruiting the appropriate individuals for the right jobs. After leaving Washington Sports and Entertainment, O'Malley obtained her law degree from Georgetown University. While there, she also taught a course on sports business marketing and won the Adjunct Professor of the Year Award. She was the first sports marketing professor at St. Joseph's University and is now a full-time professor at the University of South Carolina. Additionally, she advises The Sports and Entertainment Company (Sports-EntCo).

As a renowned expert and highly sought-after speaker, Susan O'Malley's expertise is in high demand. To book Susan O'Malley for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Susan O'Malley's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Susan O'Malley's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Susan O'Malley for your next speaking engagement.