Mike Wittenstein Biography

Regardless of how much you spend to support it, your brand is still no better than how your customers experience it.

Yet memorable customer experience is one of the most taken-for-granted, business-building, loyalty-generating tools there are. Companies blindly assume theyre doing everything right, while customers drift aimlessly from one forgettable brand to another, in search of a better experience and deeper brand relationship.

Mike Wittenstein is the authority on customer experience. For more than 20 years he has been dedicated to helping companies design and engineer brand experiences that leave customers, employees, and shareholders raving.

So whether youre a CEO looking for help orchestrating powerful experiences that earn steadfast customer loyalty, increase revenue, and create sustainable competitive advantage, or a Meeting & Events Planner looking for a speaker to open eyes and inspire audiences, youve come to the right place.

For two decades, Mike Wittenstein has helped business leaders around the world differentiate their brands by dramatically improving their customer experience. In the process, those clients have gained market dominance, increased their sales, and/or discovered new, unexpected revenue streams.

Today Mike is a sought-after speaker and consultant. He works in the hospitality, retail, technology, healthcare, and entertainment industries, as well as other service categories. He partners with both established and emerging brands. He has helped retailers like Party City, Kinkos, Best Buy, Alternative Apparel and SOHO Office elevate their customer experience, while making it a lot more engaging - and even fun - for all involved. And his keen observational skills and plainspoken, approachable style have given clients like Apple, IBM, McDonald's, and iPay Technologies a looking glass view into how their company is perceived by everyday customers.

As an e-Visionary at IBM, Mike launched that company's first global experience design consulting practice. He was also co-founder and CEO of Galileo, a technology communications company nationally recognized for innovation and creativity.

His captivating stories teach companies how to move their products and services from commodities to objects of desire. And he regularly wows audiences with his friendly, smart and witty style, as they learn how to turn everyday customers into enthusiastic brand advocates.

Mike earned an MBA from the Thunderbird School of Global Management, the top International Business School in the world and his BA in foreign languages and cultures from the University of Florida. Mike speaks English, International English, Portuguese, Spanish, and Russian.

As a renowned expert and highly sought-after speaker, Mike Wittenstein's expertise is in high demand. To book Mike Wittenstein for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Mike Wittenstein's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Mike Wittenstein's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Mike Wittenstein for your next speaking engagement.