Marsha Collier Biography

Marsha Colliers' name comes up frequently in e-commerce and customer service debates. It's not surprising. She is the author of numerous best-selling works, including the long-running For Dummies series on eBay commerce and 'The Ultimate Online Customer Service Guide: How to Connect with Your Customers to Sell More.' She has authored over 35 books and has sold over a million copies. She has also been on the BusinessWeek Best Seller List. (See below for a list of currently available books.) Her most recent book extends on her sound business advice by teaching businesses how to use social media to improve client connections and profits. Is she an internet fanatic? She's a prominent keynote speaker who inspires online merchants to succeed, the main teacher at eBay University, talks at conferences all over the globe, and runs a thriving online company. Let's just say she's on a mission to educate present and potential internet retailers. Her e-commerce advice has been featured in Martha Stewart Living and Readers Digest, and you might have seen her on TV as a guest on The View or the Today Show, as well as in her own PBS program, Making Your Fortune Online. Marsha, who is quite active on social media, utilizes her years of expertise to teach online residents how to sell and advertise their products. Kelly Mooney called her one of the top twenty iCitizens in her book The Open Brand.

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