Kristin Baird Biography

Kristin Baird is unyielding in her pursuit of healthcare service excellence. Baird is a sought-after speaker and consultant on the patient experience as a thought leader. Her thought-provoking keynotes and seminars bring culture, leadership, employee engagement, and the patient experience together. Baird Group's founder and president, Baird head a team of specialists in culture transformation and patient experience design. Baird has more than four decades of expertise as a physician, strategist, marketer, and administrator. She graduated from the University of Wisconsin, Madison, with a bachelor's degree in nursing and Cardinal Stritch College in Milwaukee, Wisconsin, with a master's degree in health services administration. Baird is the author of Reclaiming the Passion: Stories That Celebrate the Essence of Nursing, Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence and Raising the Bar on Service Excellence. Kristin Baird has improved the customer experience for hundreds of health care customers, including hospitals, health systems, physician offices, and long-term care institutions. Baird Group is a results-driven consulting firm that specializes in improving health care businesses' culture and patient experience. Baird Consulting has been providing focused solutions for culture, engagement, and patient experience to health care customers since 1991.

As a renowned expert and highly sought-after speaker, Kristin Baird's expertise is in high demand. To book Kristin Baird for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Kristin Baird's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Kristin Baird's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Kristin Baird for your next speaking engagement.