Jay Ratliff Biography

Jay Ratliff has been on the business lecture-circuit since 1991 showing business owners and managers how to exceed customer expectations....not just once but at every point of contact. As a former aviation general manager Jay created a Complaint Resolution Program for the world's largest airline...by showing how even customers with complaints can have their expectations exceeded. Jay's techniques are so effective that in 2003 he was asked to help develop a Pre-Release Professional Development Program for the Ohio Correctional Facility - showing prisoners how even they can exceed expectations in gaining multiple interviews job offers and subsequent promotions. If these concepts can work for inmates following their release...they can work for anyone!

As a renowned expert and highly sought-after speaker, Jay Ratliff's expertise is in high demand. To book Jay Ratliff for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Jay Ratliff's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Jay Ratliff's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Jay Ratliff for your next speaking engagement.