Horst Schulze Biography

A legend and leader in the hotel world Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries.
Mr. Schulze's professional life began more than 65 years ago as a server's assistant in a German resort town. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. There Mr. Schulze created the operating and service standards that have become world famous.
During his tenure at The Ritz Carlton Mr. Schulze served as President and COO responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award- twice- making it the first and only hotel company to ever win even one.
In 1991 Mr. Schulze was recognized as corporate hotelier of the world by HOTELS Magazine. In 1995 he was awarded the Ishikawa Medal for his personal contributions to the quality movement. In 1999 Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management. Most recently Mr. Schulze has been honored as a “Leader in Luxury” by Travel Agent Magazine and its sister publicationLuxury Travel Advisor.

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