Gary Klein Biography

MacroCognition LLC's Gary Klein, Ph.D., is a Senior Scientist. In 1969, Dr. Klein earned his Ph.D. in experimental psychology from the University of Pittsburgh. He began his academic career as an Assistant Professor of Psychology at Oakland University (1970-1974). The second stage was working for the government as a research psychologist for the United States Air Force (1974-1978). The third phase began in 1978, when he established his own R&D firm, Klein Associates, which expanded to 37 employees by the time it was purchased by Applied Research Associates (ARA) in 2005. Dr. Klein has created numerous models of cognitive processes, including: A Recognition-Primed Decision (RPD) model to describe how individuals make decisions in natural contexts; a Data/Frame model of sensemaking; a Management by Discovery model of planning to deal with difficult challenges; and a Triple-Path model of insight. He has also created many research and application techniques, including the Critical Decision method and Knowledge Audit for cognitive task analysis, the PreMortem method of risk assessment, and the ShadowBox method for cognitive skill training. He was a key figure in the development of the discipline of Naturalistic Decision Making. He is a member of the American Psychological Association and the Society for Human Factors and Ergonomics. The Human Factors and Ergonomics Society honored him with the Jack A. Kraft Innovator Award in 2008. He has written several books, including Sources of Power: How People Make Decisions (1998), The Power of Intuition (2004), Working Minds: A Practitioner's Guide to Cognitive Task Analysis (Crandall, Klein, & Hoffman, 2006), Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making (2009), and Seeing What Others Don't: The Remarkable Ways We Gain Insights (2010). (2013).

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