Christopher Elliott Biography

Christopher Elliott is a consumer advocate multimedia journalist and customer service expert known for his practical advice and creative solutions to customer-service problems. He’s the founder of Elliot.org.
Elliott’s work is shaped by a drive to help people drawing on the best traditions of investigative reporting and service journalism.
His relentless advocacy efforts sometimes against seemingly insurmountable obstacles have earned him a reputation as “every consumer’s best friend.”
He’s the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes Swindles and Shady Deals (Wiley) a manifesto for empowering consumers and encouraging corporate responsibility and How to Be the World’s Smartest Traveler (and Save Time Money and Hassle) (National Geographic Books/Random House) the definitive manual for having a better trip.
Elliott is National Geographic Traveler’s reader advocate and a nationally syndicated columnist through Tribune Media Services which distributes his work to publications from the Seattle Times to the Miami Herald.

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