Leslie A. Perlow

Leslie Perlow is an expert on how work practices affect the quality of both our personal lives and our corporate productivity and how work practice changes can release the productive potential of individuals and organizations. As a corporate ethnographer an anthropologist of corporate culture Leslie studies how we really do our work, the ways in which people interact in the process of doing their work and how these interactions affect organizational performance. Leslie is an award-winning teacher with a gift for connecting with audiences through stories and a winning personal presence. Leslie is a professor of Leadership and Organizational Behavior at Harvard Business School and the author of When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies . . . And What You Can Do About It.

In When You Say Yes, Dr. Perlow explains how patterns of silencing conflict can paralyze people, destroy relationships, stifle creativity, and lead to poor decisions, all at a high cost to the organization. She describes how the increasing pace of business feeds these patterns and how companies have successfully freed people to be more productive through effective leadership.

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