Mark Goulston
Author and Leadership Speaker

Harley founded Forrester's customer experience research practice when he joined the firm in 1998. Today he leads a team of analysts that cover enterprise-level customer experience topics ranging from strategy to metrics and business models.At Forrester Harley has authored many top-read reports.
His first report Why Most Websites Fail beat out dozens of other Forrester reports to win the company's best research award for that quarter. It also launched the firm's Website Review methodology which has now been used to evaluate more than 1500 sites for both research and consulting purposes.
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Looking to book Harley Manning for your next event? As a Author Vice President & Research Director of Forrester, Harley Manning brings a powerful story and engaging presence to corporate events, conferences, leadership programs, charity galas, and special appearances. Speaking fees for Harley Manning vary based on event location, type, and duration. Speaker Booking Agency offers transparent pricing and will provide a detailed quote tailored to your event needs. To check availability, request a quote, or learn more about booking Harley Manning, contact Speaker Booking Agency at 888-752-5831 or submit a booking request.
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Author and Leadership Speaker
Authority on Breakthrough Performance and Achieving Exceptional Performance
Author and International Leadership Consultant
Author, Leadership Expert
Leadership Expert, Author, Professor of Management at Columbia Graduate School
Prominent Executive Coach, Global Keynote Speaker, Bestselling Author, Entrepreneur & Advisor
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